The Southern Agency

The Southern Agency was founded by agent Derek Wirz. Derek created a framework of insuring a business by “systematizing” the way a business buys insurance and views their exposures. This is because the insurance industry applications do not give quite enough information about the applicant’s “back story.” This framework is what The Southern Agency calls The Southern Agency Underwriting Narrative.

When one of our agents submits an application with this narrative for the business, it will give the underwriters the feel of being on a tour of your daily operations. The Southern Agency has created this formula by highlighting your business through the 9 P’s of insurance. This builds confidence in the underwriters decision. The “9 P’s” include:

  1. Profile – brief description of business operations
  2. People – brief overview of the people involved in the business
  3. Product – an overview of what the business makes or does
  4. Process – an overview of how the business operates
  5. Plant – an overview on the building and equipment the business uses to operate
  6. Prevention – an overview on steps taken to mitigate hazards and reduce risk – additionally, we show that you have a Pre-Loss and Post-Loss Plan of action
  7. Pain – what the current shortcomings are in the current policy
  8. Price – we do not set the premium but we negotiate and this system helps – a lot
  9. Persuade – this is your forum to convince the underwriter that you are an excellent risk and how sincere you are

This creates a top-of-the-stack applications for your business. That’s what every business needs but few will ever get.

We work for you.

Meet Our Team

Derek Wirz | President & Producer

Derek is a licensed insurance agent. He writes all lines of insurance, while specializing in commercial lines. Over his 30+ years in the business, Derek has grown to be passionate about making sure his customers have the best insurance program available to them while being educated in their needs. He has authored a textbook and owns a soft wear company on the subject of managing Workers Compensation exposures.

Derek is active in many associations having served as the President of the Professional Insurance Agents of Tennessee, and as a Trustee of the National Association of Professional Insurance Agents. He holds many designations including the Certified Insurance Counselor and the Certified Workers Compensation Professional.

Derek graduated from the University of Tennessee at Chattanooga with honors and holds a B.S. in Business. He and his wife, Tracey, have two children, Jacob and Madie. Jacob is a graduate of the U.S. Naval Academy and has a master’s degree from the University of Oxford; Madie is a graduate of Auburn University.

Tracey Wirz | The Southern Agency

Tracey has been a licensed agent for over 20 years and currently serves as our agency’s manager and financial officer. She handles all of the accounting for our company as well.

Tracey graduated from the University of Tennessee Knoxville with a B.S. in Business, majoring in Finance. She is a real estate investor and in her free time she enjoys reading and spending time with family. Tracey is married to Derek and has two children, Jacob and Madie.

Austin Case | The Southern Agency

Austin is a licensed insurance agent. He writes all lines of insurance, while specializing in commercial lines. Austin is committed to his clients and makes sure that they thoroughly understand their policy.

A graduate of the University of Tennessee Knoxville, Austin holds a B.S. in Public Relations with a minor in Business Administration. Austin has always been a top performer at his job. With his knowledge of providing the perfect solutions for his customers, while also having the Human Resources skill set, he believes that the insurance business is the ultimate opportunity to help businesses get the coverage that they not only need but deserve.

Kelly Taylor | The Southern Agency

Kelly began her insurance career over 20 years ago and is a licensed professional. She currently is the Client Service Manager, working closely with our producers in order to keep the agency running smoothly.

In her free time, Kelly enjoys spending time with her husband and three sons. They enjoy activities that range anywhere between the mountains to the beach.

Chris Cain | The Southern Agency

Chris has been in the insurance industry his whole career, which spans almost 30 years. His experience being a multi-line independent claims adjuster, he brings valuable knowledge to our agency. He has handled multi-million dollar claims and has managed large risk pools over his career. Chris is passionate about resolving any claim presented and obtain the best possible outcome for the client.

Chris graduated from the University of Tennessee at Chattanooga and holds a B.S. in Finance with a minor in Economics. He is licensed as an adjuster and an insurance agent in multiple states and maintains his Certified Workers Compensation Professional designation. He is active in several associations including The Tennessee Claims Association, where he served as President, along with serving multiple terms as The President of the Chattanooga Claims Association.

Chris and his wife, Stacey, have two children, Tyler and Lauren. Tyler is currently at The United States Naval Academy, and Lauren is a student at The University of Tennessee Chattanooga.

Brandon Crowe | The Southern Agency

Brandon is a licensed insurance agent. He has over 10 years experience in leading a team or division throughout his career. Brandon is currently our Personal Lines Manager while being committed to serving our clients with their home, auto, life, and personal insurance coverages. 

Brandon is passionate to provide the best service that each client deserves to receive. His humble and openness presents each client the opportunity to structure the most accurate policy to best fit their needs. He believes that with his ministry and leadership experience he offers a well-rounded approach to serve all clients with their insurance needs. 

Brandon and his wife, Rachael, are proud parents of two children, Aaidan and Addyson. They love spending time playing sports, swimming, and being with family in their Ringgold, GA community! 

Madie Wirz | The Southern Agency

Madie is a graduate of Auburn University and has been with the agency since June of 2019. She handles all aspects of our marketing, social media, and development. Along with this she helps with account administration.

Madie graduated with a B.A. in Sociology and holds a minor in Leadership. Her outside interests include spending time with family and friends, traveling, and design.

Gail Hindman| The Southern Agency

Gail began her insurance career over 40 years ago with the large insurance company, Aetna, in her hometown of Nashville. Since, she has worked in several agencies primarily focusing on the commercial side of the industry.

Gail officially retired in 2017, but has remained as a valuable part time employee for our agency. Gails outside interests include photography, pottery, and writing. She has even authored a book titled, “The Glory of Hope”, which was published in 2014 and founded a ministry under the same name. 

LaVonda Hysinge
LaVonda Hysinger| The Southern Agency

LaVonda began her professional career in customer service under the TN Department of Commerce and Insurance with a Cosmetologist / Aesthetician in 1980. A love for people and meeting their needs prompted her to obtain an Insurance Producer’s license to further help clients with all their insurance needs as a Customer Service Representative.

LaVonda and her husband have three children and four grandchildren. She enjoys gardening and all things outdoors.

We look forward to speaking with you!